Refund policy
Returns Policy
At Athlo Athletics, we want you to love your gear. If something isn’t right, we make returns simple.
✅ 30-Day Returns
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You can return items within 30 days of receiving your order.
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Items must be unused, unwashed, and in their original condition (with tags/packaging).
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Sale items and gift cards are non-returnable.
🔄 Exchanges
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If you need a different size or colour, we’ll be happy to exchange your item (subject to stock availability).
💸 Refunds
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Once your return is received and inspected, we’ll notify you.
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Approved refunds will be processed back to your original payment method within 5–10 business days.
🚚 How to Start a Return
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Contact us by clicking here with your order number and reason for return.
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We’ll provide return instructions and a return address.
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Customers are responsible for return shipping costs unless the item is faulty/damaged.
⚠️ Faulty or Wrong Items
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If your item arrives faulty or incorrect, contact us immediately and we’ll cover the return shipping.
